This has been my week for crazy tech stuff. I went to upload some files early in the week and I couldn’t connect to my ftp server. Don’t know what that is? Doesn’t really matter, just consider it to be really annoying. I checked and double checked my login information and even tried to do some stuff within the site’s c-panel to no avail so I contact the host’s tech support.
I had a few days of “are you sure you’re using the right information?” with them sending me the information and then requesting the information from me and it all being the same as it’s always been. They fixed something and yet it still didn’t work. We did tracerts and pings and all kinds of lovely techie stuff and it still didn’t work. Finally, they tried a different ftp client and damned if it didn’t work just fine. All along, it was my stupid ftp client. So, I’ve put in a support ticket to them now as it has always been a rather nice piece of software and has some features I really like. At any rate, I admit my host’s tech support annoyed me a bit but they did find the problem and that’s what counts. Then, someone deleted all my files.
Must’ve been me, according to tech support. Um, no. I haven’t even been able to get into my files (via the ftp client) all week and I most definitely did not delete my files. (If any of you happened to notice a 404 error last night, that was the problem.) At least the host has great backup and restored everything in a matter of minutes. So I really appreciate their help but it’d be nice to know how and why the files were deleted in the first place.
So, the site is up and running again. I added a couple things this morning. I’m trying out FeedBurner which is a program that tells me more about my site stats, in theory, than the out of the box plugin that WordPress uses. If anyone who happens to subscribe to the RSS feed has any problems, please let me know. I haven’t used FeedBurner before so I don’t know what, if any, difference it will make.
I also added a widget to the sidebar which will allow email subscription to new posts. I can’t imagine that there are very many people who’ll care but what the heck! It was a requested feature and turned out to be already available but not turned on, so there it is.
That’s not the only tech issue I’m having this week. I play Rift and all of the sudden I can’t connect. I used to play and run Netflix in the background because god forbid I should do only one thing at a time. Now I can’t connect. Another support ticket. And Trion thinks it’s an ISP issue so I need to contact my ISP’s tech support and I really hate that. Not that they aren’t nice people but the conversation is always the same…
Sometimes I miss the pre-computer world.
All signed up via email now, thanks Zazzy. You’ve had some major tech problems, hopefully they have all come at once and you will have no more problems now.
I hate how they always make us feel like it’s OUR fault or something we’ve done when most of the time, it’s their issue. But I have no confidence or knowledge to challenge them, which makes me feel impotent and angry.
Glad it’s worked out though–even though it took lots of time and effort on your part. And stress.